CardYourself Terms of Sale & Use

1. Who we are and what these terms cover. CardYourself is operated by Côme Geoffray EI, 445 Grande Rue, 01240 Marlieux, France ("we", "us"). By placing an order or using the site you agree to these Terms, the Privacy Policy and the Photo & Biometric Data Policy.

2. Eligibility. You must be 18 or older, and we deliver within the United States only. Our service is for adults ordering for themselves or as a gift.

3. What we make. Custom printed playing-card decks (54 cards) based on photos you provide. Digital files of your portraits may be included with your order.

4. Your photos and your promises. You keep ownership of your photos. You give us a limited, non-exclusive licence to use them, and to send them to our service providers, only to create, show you, print and deliver your order. You promise that: (a) you own or have the right to use each photo; (b) for any child shown, you are the parent or legal guardian; (c) for any other person shown, you have their permission; (d) the photos contain nothing unlawful, defamatory, sexually explicit, hateful, or that infringes someone's rights. We may refuse or cancel any order that breaks these rules, with a full refund if nothing has been printed.

5. Portraits and proof. After you pay, you add your photos, create your portraits and review your deck on our site. A portrait is the artwork of one person on one type of face card: Kings, Queens, Jacks or Jokers. Your proof is your 14 face cards, shown without a watermark, which you confirm one by one. Nothing is printed until you have confirmed every face card and then confirmed your deck as a whole. Your order includes a number of portrait creations, shown at checkout and on your deck. You may refuse a portrait and create a new one, or go back to an earlier version, for as long as you have portrait creations left; contact us if you need more. Once you confirm your deck, you can no longer change it, and we email you a summary. We then check your deck before printing. If a card has a problem, we may reopen that card and email you to say which one and why; you confirm it again, and your other cards stay confirmed unless you change them. Once you confirm your deck, you are responsible for the content you confirmed, including names and details you supplied.

If you don't confirm. We remind you by email 3, 10 and 14 days after you pay. Nothing is printed until you confirm your deck. If your deck is still not confirmed after that, your order stays open and we keep working with you on it. The Refund Policy explains when you can ask for a refund.

6. Price, taxes, shipping. Prices are in US dollars. The price shown includes the deck; shipping is shown separately and is free when you order two or more identical decks. When you order two or more identical decks, a bulk discount lowers the price of each deck. The discount does not apply to shipping or to Priority printing. Your order summary shows the price of the decks, the bulk discount, shipping and the total before you pay. Sales tax is calculated at checkout where required.

7. Production and delivery times. Estimates are shown on the Shipping & Production Times page and in your confirmation. Estimates are not guarantees. If your deck will not ship by the date we gave you, we will tell you promptly, and the Refund Policy explains your options. A delay after shipment, for example by the carrier, does not give a right to a refund, except for a lost package (see the Refund Policy). The arrival dates shown at checkout assume that printing starts on the day you see them. Printing starts after you confirm your deck and we have checked it, so we recalculate the dates when you confirm and email them to you.

8. Priority printing. An optional paid upgrade, charged per deck and not part of the bulk discount, that moves your order to the front of the printing queue (printing in about 1 to 5 business days after you confirm your deck instead of the standard time). It does not change shipping speed and is not a delivery guarantee. Around the holidays, we may show the last date to order for a chance to arrive before Christmas; that date is for information only.

9. Refunds and returns. See the Refund Policy, which is part of these Terms.

10. Ownership of the portraits. Subject to your rights in your photos, you may use your finished deck and its files for personal, non-commercial purposes, including giving it as a gift. We keep our rights in our styles, templates, software and site. We will not use your photos or portraits in marketing without your separate written permission.

11. Prohibited use. Do not misuse the site, test our security, scrape it, use bots, or submit others' images without permission.

12. Disclaimers. The site and your portraits are provided "as is" and "as available". AI-generated art can vary: likeness, details and colours may differ from the photo, and the proof is the version you confirmed. To the fullest extent allowed by law, we disclaim all other warranties.

13. Limit of liability. To the extent allowed by law, our total liability for any claim relating to an order is limited to the amount you paid for that order, and we are not liable for indirect or consequential damages. Nothing here limits liability that cannot be limited by law.

14. Your indemnity. You agree to cover claims, costs and fees arising from photos you upload in breach of section 4.

15. Disputes and arbitration.
(a) Contact us first at support@cardyourselfdeck.com; most issues are resolved within 30 days.
(b) If not, any dispute between you and us will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, instead of in court, including claims under privacy and biometric laws. We will pay the arbitration fees that exceed the court filing fee, as the rules require for consumers. Arbitration may be conducted remotely.
(c) No class actions. You and we may bring claims only in an individual capacity, not as a plaintiff or class member in any class, collective or representative proceeding.
(d) Exceptions. Either party may bring an individual claim in small-claims court, and either party may seek court relief to protect intellectual property.
(e) Opt out. You may opt out of arbitration by emailing support@cardyourselfdeck.com within 30 days of accepting these Terms, with the subject "Arbitration opt-out".
(f) If the class waiver is found unenforceable, that part (and only that part) will be decided in court.

16. Governing law. These Terms are governed by the Federal Arbitration Act and the laws of the State of Delaware, without regard to its conflict-of-laws rules. This does not deprive you of the protection of mandatory consumer laws of your state of residence.

17. Changes. We may update these Terms; the version in force when you order applies to that order.

18. Contact. Côme Geoffray EI, 445 Grande Rue, 01240 Marlieux, France, support@cardyourselfdeck.com.